Bro (and Sis) Code of Conduct
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Respect & Inclusion
We treat everyone, team members, customers, vendors, and delivery drivers, with dignity, kindness, and respect.
Harassment, discrimination, or intimidation of any kind will not be tolerated.
We welcome team members of all backgrounds, identities, and walks of life.
We foster an inclusive environment where everyone feels safe, heard, and valued.
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Health & Safety
Cleanliness isn’t optional. It’s sacred.
All team members must follow local health codes and our internal food safety protocols.
Proper handwashing, glove use, and safe food handling are non-negotiable.
If you’re sick, stay home. We support your health and expect you to prioritize it.
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Integrity & Accountability
Do what you say. Own what you do.
Show up on time. Communicate clearly. Follow through.
Theft, dishonesty, or manipulation of time, money, or materials will result in immediate dismissal.
If you mess up, speak up. Accountability is a sign of leadership.
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Zero Tolerance for Abuse
This isn’t just a workplace, it’s a shared space built on trust.
This is our second home.
We do not tolerate verbal abuse, physical intimidation, or aggressive behavior of any kind.
Conflict resolution should always be calm, direct, and constructive.
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Sustainability & Stewardship
We take pride in our process and our planet.
Minimize waste. Whether it’s food, water, packaging, or energy.
Respect our tools, our ingredients, and each other’s time.
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Customer Experience is Everything
Our crust may hit different, but our hospitality should too.
Every guest interaction is a chance to make someone’s day better.
We lead with warmth, humor, and attention to detail.
No matter how busy it gets, service and attitude should stay sourdough-smooth.
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Social Media & Brand Representation
If you represent Sourdough Pizza Bros in any form, especially online, do it responsibly.
No sharing confidential info, internal drama, or anything that could harm the brand or its people.
Stay funny. Stay kind. Stay smart.
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Compliance with Local/State/Fed Laws
We comply with all relevant labor, wage, safety, and business laws.
If you see something that doesn’t seem right, report it.
We expect everyone to uphold not only the law but also our internal standards of conduct.
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A Final Note
We’re not just a pizza company. We’re a culture company. And every action, every interaction, and every pizza contributes to what we’re building.
If this code doesn’t feel like a fit for you, we get it.
Sourdough Pizza Bros might not be the right kitchen for you.
Our goal is to keep the vibes good, the crust golden, and the mission moving forward.
Healthy and delicious in one pizza.
That’s the sourdough difference.
As the first fully-focused sourdough-focused pizza brand, we craft every pizza with the best ingredients and time-honored techniques—using high-protein 00 flour, a 100-year-old sourdough starter, and a 36-hour fermentation process to create a perfectly aged, healthy, and consistently delicious crust.